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Family Assistance

Food Distribution Rental Assistance Family Services

Food Distribution

Click here to visit the food distribution calendar. The mission of the Cherokee Nation Food Distribution Program is to distribute nutritious foods from a well-balanced food package in a dignified environment while providing healthy nutrition education and food preparation to eligible Native American households residing in the jurisdictional area of the Cherokee Nation. The Cherokee Nation Food Distribution Program is dedicated to distributing nutritious foods to eligible members of any federally recognized tribe living within the jurisdictional area of the Cherokee Nation. USDA approved canned fruits, vegetables, juices, canned and frozen meats, cheese, canned and dried milk, cereals, flour, cornmeal, oil and syrup are distributed monthly according to household size. Along with these packaged items, a choice of different types of fresh produce is available such as apples, grapefruit, oranges, carrots, onions and potatoes. Services are provided through five food distribution centers and seven “tractor/trailer tailgate” sites. The food distribution centers are set in a grocery store environment, which allows time for participants to shop for them and their families. The food distribution sites are listed in a downloadable document at the bottom of this page. ELIGIBILITY 1. Tribal Membership card/CDIB card for at least one household member. 2. Identity verification is required for all household members. Acceptable verification includes but is not limited to drivers license, work or school I.D., voter registration card, birth certificate or I.D. cards for health benefits, other programs or social services. 3. Income verification from all household members age 18 or older. wage statements for a full month (paycheck stubs, employer's statement or other). Self-employed individuals must provide the scheduled current tax forms. All household members receiving unearned income such as Social Security, disability, etc., must provide award letters or notices, copies of checks or verified printouts. A statement from one non-related adult regarding unemployment status is required for household members who are unemployed. 4. Residency verification in the form of a complete utility bill, phone bill or rent receipt showing a name and physical address. The household may not participate in the Food Distribution Program and Supplemental Nutrition Assistance Program (SNAP), formerly known as the Food Stamp program in the same month. Households cannot participate in more than one Food Distribution Program in the same month. Households are certified based on income and resource standards set by USDA. Households have the right to submit an application the same day they contact the food distribution office. Households do not have to be interviewed before they turn in their application but must be interviewed by the certifying staff for eligibility determination before receiving food benefits. If a household disagrees with any action taken, the household or their representative is entitled to request a fair hearing. This request can be in written form or the household can make a verbal request. All sites are closed for inventory the last three working days of each month. In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. To file a complaint of discrimination, write USDA, Director, Office of Adjudication and Compliance, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call (866)632-9992 (voice). Individuals who are hearing impaired or have speech disabilities may contact USDA thru the Federal Relay Service at (800) 877-8339 or (800) 845-6136 (Spanish). USDA is an equal opportunity provider and employer.
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Rental Assistance

Funded by the Native American Housing Assistance and Self-Determination Act of 1996 (NAHASDA), this program is designed to assist Native Americans with decent, safe, and sanitary housing with Cherokee Nation jurisdictional boundaries. Income guidelines are 60% of National Median Income (NMI) or below. Priorities and Other Program Requirements 1. Cherokee citizens; elderly or disabled applicants; families with children under age seven. 2. Limited to twelve months; based on household income, household composition and county of residence. 3. Cherokee Nation pays a portion of rent to the owner; the tenant is responsible for the balance. 4. Families are encouraged to gain self-sufficiency and required to participate in case management services. 5. Criminal background check is conducted. 6. Tenant is responsible for all security and utility deposits. 7. Must enter into a one-year lease. Applications are accepted at all Cherokee Nation Housing Services offices as well as all Family Assistance Department offices. A location list is available as a downloadable document at the bottom of this page. Once a family completes their application and it is approved, the family must find their own housing unit. The unit must be inspected and approved by the Rental Assistance Program. The landlord must be willing to enter into a minimum of a one year contract.

Temporary Assistance Program

The Temporary Assistance Program is designed to assist families who are in an emergency situation with short-term rental assistance. In addition to RAP eligibility requirements, applicants must be homeless, displaced due to domestic violence or natural disaster, or have a verifiable medical or financial hardship. Applications are accepted at Cherokee Nation Human Services – Family Assistance Department offices.

Cherokee Promise Scholarship

The Cherokee Promise Scholarship is designed to provide financial assistance to low-income Cherokee students pursuing higher education. The Cherokee Nation Human Services and Education Services Groups have partnered to develop and administer the Cherokee Promise Scholarships. Please contact your area office for further information and for specific applications dates for each year.
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Family Services

General Assistance

The General Assistance program is funded through the Bureau of Indian Affairs and administered through Human Services in the Family Assistance Department. This program is a financial assistance service for eligible Indian families to address essential living needs. Assistance is based on welfare payment standards and is considered a secondary resource to the Department of Human Services TANF program and Social Security SSI program. Families who are eligible for TANF and SSI are required by federal regulations to apply and comply with their guidelines and requirements. When families are not eligible for the General Assistance program or any other program within Family Assistance, then they are referred to other agencies. The Family Advocates are social workers who work closely with other agencies on a daily basis to keep updated with their programs, eligibility guidelines and availability of funds. Referrals may be made to other agencies by sending a referral form to the other agency on behalf of the family. Family Assistance Offices and hours of operation are listed in a downloadable document at the bottom of this page. ELIGIBILITY To be eligible for this program, families must meet eligibility standards developed by the Bureau of Indian Affairs (CFR 25, Part 20). The basic eligibility is as follows: 1. Must be a member of a federally-recognized tribe. 2. Live within the Cherokee Nation jurisdiction. 3. Not have sufficient resources to meet the essential living needs. 4. Additional eligibility criteria could be required based upon family situation. 5. Cannot receive General Assistance from another tribe concurrently while receiving General Assistance from the Cherokee Nation. Documentation is required for all eligibility elements before assistance can be rendered.

Tribal Emergency Assistance (TEA)

In 2004, the Human Services Group/Health Services was allocated funds from the Cherokee Nation Council to administer an Emergency Assistance program. This program was designed for families whose needs or request cannot be met through any other resource/program. The program in Human Services was designed and approved by the council to assist families in the time of imminent need. Imminent need is defined as basic needs of an individual or family that if not addressed immediately within 24-48 hrs. or less may result in hunger, loss of shelter, medical peril, job loss or family breakdown. The program in Health Services was designed to help those with medical emergencies for transportation, lodging and related costs, medication, medical equipment or supplies. ELIGIBILITY An applicant must meet all the following criteria before an emergency assistance payment can be processed for the household. 1. A household applying for assistance must have at lease one member that is a Cherokee Nation citizen. If, however, the family has already received assistance from another tribe, the family will be referred back to that tribe for further assistance. 2. Applicants must live within the Cherokee Nation jurisdiction. 3. Household income may not exceed income eligibility standards developed by the Cherokee Nation. 4. Applicants must not qualify for, or have exhausted eligibility for other services from existing Cherokee Nation programs or any federal, state, local or other tribe's resources and / or programs. This program is requested through the Family Advocates in each area and can only be accessed one time. All applications are approved by a Manager in each department and final approval is through Human Services Group Leader.

Burial Assistance

The Cherokee Nation currently administers a burial assistance program funded through the Bureau of Indian Affairs (BIA) and the Cherokee Nation. This program is designed to relieve or totally eliminate the financial hardship associated with traditional funeral cost for indigent impoverished or low income families with little or no resources. The program shall make available two (2) burial assistance options for eligible families to select from. Eligible families must select one of the funeral homes that have an active contract with the Cherokee Nation. This program is not an entitlement program, meaning that being a member of the Cherokee Nation or any other Federally Recognized Tribe does not automatically make a person eligible for benefits under this program. ELIGIBILITY 1. The deceased must be a member of a federally-recognized tribe, verified by a tribal membership card (a blue card for Cherokee Nation citizens). A white CDIB card is not proof of membership and will not be accepted. 2. The deceased must have been a resident of the Cherokee nation jurisdiction for six months prior to date of death. 3. The deceased and his or her immediate family may not have resources (life insurance, veteran's benefits, cash, savings accounts, etc.) exceeding $2,500.00. 4. The deceased and his or her immediate family may not have income for the previous month greater than 150% of the National Poverty Level income standards. For example: For a household of two, income cannot exceed $1,838.00 for the previous month or $22,065.00 for the past twelve months. 5. The family must select a funeral home included on the list of those having an active burial contract with the Cherokee Nation. (See the downloadable document found at the bottom of this page.) DOCUMENTS REQUIRED TO APPLY 1. Residential verification that the deceased has lived within the Cherokee Nation jurisdiction for the past six months. The document must veriry the physical location of the residence (utility bill or a rent receipt with the physical location listed), Department of Humans Service statement, statement from a nursing home, 911 statements or any other document including a physical address. 2. Tribal membership card (a blue card for Cherokee Nation citizens). A white CDIB card will not be accepted as proof of tribal membership. 3. Proof of income for the previous twelve months for the deceased and his or her immediate family. Verification documents include, but are not limited to: pay stubs, copies of benefit checks if they cover the previous twelve months, benefit award letters, etc. 4. Proof of all available financial resources including but not limited to: bank statements, savings account statements, life insurance policies, veterans benefits statements, etc. 5. Social Security card. OPTION #1 This option is restricted to eligible Cherokee Nation Tribal Members and if selected, the service will be paid in full (less any available family resources) by the Cherokee Nation, totally eliminating the eligible family of any financial burden normally associated with funeral expense. This service is very limited and cannot be altered in any way. The service shall provide at minimum a cloth-covered wood casket, concrete outer container/grave liner, tent and cemetery set up, memorial package, one death certificate, burial notice in local paper and the traditional professional service provide by the contracted funeral home conducting the service. If an eligible family selects cremation, the funeral home will explain the contracted options available to the family and if services are within the contract, this service will also be paid in full. OPTION #2 This option is for any eligible family where the deceased is not a member of the Cherokee Nation, but is a member of another federally-recognized tribe. The eligible family can select any funeral service the funeral home will sell them and the Cherokee Nation will pay a one time maximum payment of $2400.00 (less available resources). The family will be totally responsible for all costs above this amount. The family must meet income, resource and residential requirements for this service. This option will also be made available to eligible Cherokee Nation Tribal members that may have family members (not living in the deceased immediate household) that wish to upgrade the contracted service identified in Option #1. The eligible Cherokee family can select any service the funeral home will sell them and the Cherokee Nation will make the one time payment in the amount of $2,400.00 (less available resources) and the family will be totally responsible for paying the balance. Many funeral homes have active contracts with the Cherokee Nation to provide all services outlined in Option #1 and Option #2 identified above. If the family selects a funeral home that is not listed in the downloadable document found at the bottom of this page, please contact one of the Cherokee Nation offices. This list is always being updated.
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Low Income Home Energy Assistance Program (LIHEAP)

The Low Income Home Energy (LIHEAP) Assistance Program is funded by the State’s Department of Health & Human Services and administered by the Cherokee Nation Family Assistance Department. The LIHEAP Program is an Energy Assistance Program designed to assist low income Indian households with home heating, cooling, and crisis intervention assistance. LIHEAP services include Residential Heating Assistance. This program provides assistance to eligible households for their primary source of heating, including wood, wood pellets, natural gas, propane, electric (total electric homes), kerosene, and coal. Benefits are calculated according to the amount of income, energy source, and family size to assure the highest level of payment will be provided to households with the lowest income and highest energy source, taking into consideration family size. The benefit payment will be paid directly to the energy supplier/vendor. Applicants 60 years of age & older or disabled will be given priority service. All other eligible households will be assisted as funds permit. Summer Cooling When funds are available, the elderly and disabled households are assisted with electric expenses associated with Summer Cooling. Crisis Intervention Under the LIHEAP program a Crisis Intervention Program for assistance can be given to families who have experienced hardship and are in jeopardy of getting their utilities turned off or have already had a cut-off. This is a one-time assistance payment, paid directly to the vendor. This program usually starts in from January and runs till the middle of February. The payment standard is based on need and cannot exceed $250.00.

Emergency Housing Assistance

Since February of 1999, Human Services has had a program to help address homelessness in Cherokee Nation. This program is funded by HUD through the Native American Housing and Self Determination Act (NAHASDA). The program’s primary focus is keeping families safe and in secure housing. Assistance is always made to the landlord or mortgage facility and in some cases utility companies. This assistance is a one time payment to the vendor and payment is based on the family’s need and their ability to remain self sufficient. The family’s income cannot exceed the current HUD income guidelines and the family must have sufficient income to maintain their housing. A family can only receive service in this category once in a three year period of time. Priority is given to assist those that are: 1. Currently living in shelters 2. Homeless families or individuals living on the streets or in cars. 3. Recent disasters such as burnouts, total loss of a home due to flood, fire or tornado. 4. Elderly persons 5. Cherokee Nation Indian Child Welfare cases 6. Families residing in over-crowded conditions. 7. Families living in Cherokee Nation or state-subsidized housing and are at risk of becoming homeless.

Elder Services

Elder Services seeks to provide a comprehensive coordinated system of supportive and nutritional services to older Indian participants with the goal of improving the quality of life for Indian elders residing within the Cherokee Nation jurisdiction. Nutrition services are available at 12 community senior nutrition sites. These sites are listed in a downloadable document at the bottom of this page. Each site provides an Indian Elder (age 50+) and their spouse an opportunity for a nutritious meal and to participate in recreational activities which are planned by the elder participants. Meals are free for eligible participants; however participants may be asked if possible to make a donation for center operation. Non-eligible participants must pay for their meals. For those eligible participants who are homebound, home-delivered meals are available. A doctor’s statement is required for home delivered meal participants. Participants must be American Indian, Alaskan Native, or Native Hawaiian. No income guidlines apply and the program is not restricted to the Cherokee Nation boundaries but is available in all participating nutrition sites.
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Eligibility Requirements
  • Cherokee Nation Tribal Citizenship
  • Within 14 county Jurisdictional area
  • Income Guidelines

Locations
General Contact
human_services@cherokee.org (918)-453-5000 OR 1-800-256-0671
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