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Patients' Bill of Rights and Responsibility
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health@cherokee.org
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Application Unavailable
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Patients Bill of Rights
When you receive services from a Cherokee Nation Health Services program,
YOU HAVE THE RIGHT:
- To be treated with consideration, respect and dignity.
- To have the confidentiality of your medical information protected and to have Privacy Act regulations enforced.
- To have privacy during case discussion, counseling, examination, and treatment.
- To review your medical records, if you request it, with a medical provider present.
- To know the name and qualifications of staff providing your care.
- To know your health problems, diagnosis, test results, and any known potential advantages and/or risks of treatment; and, to have these communicated to you in language you can understand.
- To have a second medical opinion if you request it.
- To expect that no treatment, procedure or transfer will take place without your informed consent except in certain emergencies.
- To participate in treatment, education or referral planning.
- To have access to patient complaint procedures, and speak to the Clinic Program Administrator regarding any grievance you may have.
Patients Bill of Responsibilities
When you receive services from a Cherokee Nation Health Services program,
YOU HAVE THE RESPONSIBILITY:
- To treat the staff with consideration, respect, and dignity.
- To understand that your lifestyle does affect your health.
- To take an active part in you own wellness and health care.
- To follow the treatment plan you agree to and if for some reason you can not, you have the responsibility to let your provider know.
- To observe the rules of the facility and/or program, which are for the safety and consideration of all patients and staff.
- To respect the property and not to deface or destroy any part of it.
- To provide our staff accurate information regarding your overall health, the specific health problem you are seeking treatment for, and any medical insurance you have or may be eligible for.
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